FAQ

  • Art Prints

    Art prints are shipped worldwide!

    When you order a print, it’s created on demand through a professional print service near your location, with production taking 3-5 days.

    Delivery typically takes 2-7 days, ensuring faster arrival, no custom fees, and a smaller environmental footprint.

    Please note, art prints are shipped separate from other items in the shop.

    If you would like a custom print outside of what's listed in the shop, you can contact via email with purchase request.

  • Delivery

    Pins/patches/stickers/cards are shipped with Royal Mail in 1-2 working days, excluding bank holidays and weekends.

    Please note, if you didn’t choose tracked shipping at checkout, no tracking information is available for your order and it’s not possible to locate it.

    ADDRESS INFO: Please make sure that you have entered your correct shipping address. If you entered the wrong shipping address, please contact Glam immediately to correct, otherwise, she can't be responsible for packages that don’t arrive to you.

  • Shipping to EU

    Unfortunately, due to a change in the EU General Product Safety Regulations (GPSR) I am not able to ship any orders of my merch (pins, patches, stickers. t-shirts) and art cards to the EU after 12th December 2024.

    Art prints are available for EU customers. EU Responsible Person: Gelato Estonia OÜ. Address: Rotermanni 6-2nd floor, 10111 Tallinn, Estonia. Email: support@gelato.com

  • Returns & Refunds

    If there’s something wrong with you order or it hasn’t arrive in time, please contact Glam via email within 14 days after the delivery date.

  • Commissions & Custom Orders

    For art commissions please contact the artist via email with detailed description of the project.

    Custom patches/pins/t-shirts are not available, sorry.